How digital marketing.....is transforming the tourism industry
This has got to be one of the biggest revolution in the hospitality industry. Like many start-ups owned by new business owners, Airbnb was on the verge of bankruptcy in 2009. But they manage to turn that around by putting their heads together and looking at what was not working for the business at that time. It definitely has a great and inspiring story to tell. In 2014, it has become one of the fastest growing and innovative travel revolution as of date.
Airbnb, however, already has quite a strong social media presence. Today, I will just be looking into the usage of one of the modern communication technologies by this mega-trillion company, yes, our trusty mobile phone device, that seems to be glued on to our hands 24/7 daily.

Airbnb has indeed embraced the social media trends and launched its new mobile apps streamlined for the hosts. The employees of Airbnb are quite hands on in keeping in touch with their hosts' feedbacks and concerns, getting straight into business with fixing whatever issues that arised. In this case, hosts registered with Airbnb has raised some concerns regarding the previous mobile app that was too complicated to use and that they had to get home to access and complete a transaction. To simplify this situation, Airbnb understands that conveniency is the key to keeping everybody "Pharrell happy". It has aimed to create a convenient mobile experience for hosts called "Host Home" that would allow them to accept bookings, manage guests, and request professional photography of their homes when they are out and about. Another featured Airbnb mobile app, Host Groups, enables hosts to create online neighbourhood-based groups for them to communicate and share their hosting experiences with each other.
I personally have not booked any accommodation via Airbnb yet but I am definitely interested in experiencing the travel stay in my future travel plans.
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Another travel related social network that I'm interested in looking into and researching on is
Travbuddy. I was first introduced to this website by another travel junkie friend of mine (as you may call us) who is interested in being adventurous and travelling solo. This site allows individuals to meet like-minded travel addicts to sync up at a matching destination at one point at a similar coordinated time. However, the digital marketing of this site is pretty much non-existent.
Keeping in mind that these two travel social networks have two unrelated and completely different business model. For my course project purpose only, I would like to look into how
Travbuddy could benefit itself on the social media better.